The world is a scary place. We have rocket-high gas prices, a recession that the government “claims” is over and reality shows that go by the names: Bridal Plasty and Extreme Couponing.
Finding the truth in our everyday lives can be a bit challenging. Our reality has been clouded with fast-talking, every-man-for-himself mentalities and unreliable sources claiming that they are the number one solution to your problem. So when it comes to auto service professionals how do you decide between what the truth is and what is a big smoke screen of hidden charges and frivolous repairs? From someone (yours truly) that has been scolded numerous times by mechanics you need to know something very important; you can’t avoid the inevitable.
Mechanic: “You have no brakes”
Me: “Really??”
Mechanic: “You didn’t notice that you couldn’t stop?”
Me: “…maybe a little bit…you mean violent shaking and crunching sounds aren’t normal for this model?”
Car maintenance and repairs are all a part of life and instead of avoiding the situation you need to arm yourself with the knowledge on how to find a qualified, reputable mechanic. What in the world would possess me to NOT take my car in and have it checked? The answer can be boiled down to just one simple answer: because I didn’t know enough about the situation. I avoided the entire idea of bringing my car in because I didn’t want to be up-sold into numerous services and parts that I knew nothing about and therefore ran the risk of being ripped off.
“Really I need an entire new engine? I thought it was the brakes? You have to have my car for over a week??”
To safeguard you, your time and your investment Joor Muffler and Auto Repair Center has put together a list of tips that will put you and me on the road to healthy car happiness. Joor has been in business for over 40 years and they are highly regarded in their field.
But don’t just take our word for it—read below, do your homework and put them to the test…….
- Plan Ahead: Start looking for a mechanic BEFORE you need a mechanic. It may sound silly but most people don’t look for a mechanic until something bad happens. They end up settling for the first mechanic they find when they open up the directory not knowing what they are getting themselves into. Additionally, not having anyone to call when you are stuck on the side of the road is terrifying and desperate times call for desperate measures–which in this case usually results in a random mechanic that you know nothing about.
- Start Slow: Test out a new mechanic’s honesty and competency with small jobs like oil changes or tune-ups. If you are satisfied with the work then keep your mechanic on speed dial.
- Be a Detective: Do they have any complaints lodged against them? How long have they been in business? If they have all the certifications AND are family owned and operated for 25+ years chances are they are regarded highly in their industry. Check out online reviews—look at the overall message. They may not have an absolute perfect score but also look at the people who are posting them. I visited Yelp the other day and was checking out a local restaurant I wanted to visit. The restaurant had almost perfect stars except for this horrendous review. I clicked on the user that posted this awful experience and almost felt like apologizing to him because I felt so bad for him. Instead I was bombarded with 108 HORRIBLE reviews from everything from the local dry cleaners (that I frequent and love) to the doctor’s office down the street. Either this person had extremely bad luck in life or they were an unreliable, highly disgruntled source.
- Avoid Dealerships and Chains: This is not to say that auto dealerships won’t do a good job overall but keep in mind you will be charged premium prices for the job. Unfortunately the work done at many chain stores tends to be of lower quality. Your best approach is to find a reputable independent, family owned auto repair shop. An independent shop will go out of their way to keep your business since unfortunately they have to compete with the local chains and dealerships. If you are new to the area or just getting a new mechanic in place ask the people you know and trust: neighbors, family and friends that can tell you of their experiences.
- Stay on Top: When you do decide on a mechanic make sure that everything is given to you in writing including the upfront pricing/quote, what exactly is going to be done, any warranties and/or any stipulations. They will not look at you badly if you ask questions so don’t be afraid to do so; in fact they will have more respect that you are on top of your game. The single most important thing to remember is that when you do find that mechanic of your dreams make sure that you treat him/her like the hidden treasure they really are…because like it or not you will be together for a very long time.
What are YOUR tips for finding the mechanic of your dreams?